Step 1: Retrieve your ServiceNow credentials
To integrate your ServiceNow data with Plecto, you need to provide the following credentials:
Username
Password
Subdomain
How to find your ServiceNow credentials
🔥 Username and Password
These credentials are typically associated with your ServiceNow account. To obtain them:
Log in to your ServiceNow account.
Copy Username and Password for admin user or create a new one with these permissions (Roles):
itil
personalize_dictionary
soap_query
🔥 Subdomain
The Subdomain identifies the specific system you wish to integrate. To find it:
Check the link for your system - "dev307881" in "https://dev307881.service-now.com/now/nav/ui/home"
Once you have retrieved all the credentials, move to Step 2 to connect your ServiceNow account with Plecto.
Step 2: Integrate ServiceNow with Plecto
In Plecto, go to Data sources > New data source > ServiceNow.
Enter your ServiceNow credentials and click Next.
Select the data you want to import.
Configure your data source settings. Here, you can change the title, choose the default date, select which fields to import, and more.
Click Next to choose how much data to import and how long you want to keep it in the data source.
Click Import to finish.
Available data
Our integration with ServiceNow allows you to import the following data:
Custom data types
Update frequency: 2m
Supports custom fields? Yes
Supports automatic registration deletion? No
Supports relations? Yes