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Customer Service KPIs

The examples are based on integrations, such as Aircall, Zendesk, Salesforce, Vitally, and others. You can use any of our integrations to build the same or similar KPIs – it all depends on what data you import to Plecto.

Draw inspiration for your CS dashboard and use these KPIs to give everyone a real-time overview of their workload, progress, status, and more.

Quick reminder!

In Plecto, a KPI consists of formula + widget + time period.