How to remove deactivated employees from your dashboards
If an employee is deactivated, they might still appear on your dashboards and reports. Why? Because they might still be associated with some of the data.
If you want to hide deactivated employees on a dashboard, you can filter the dashboard (or its individual widgets) by teams – just make sure that the deactivated employees are removed from these teams.
How to remove an employee from a team:
Go to Settings > Teams and click on a team name to see its settings.
If there are any deactivated employees on this team, you will see a red Deactivated label next to their name.
Click Edit team in the top-right corner.
Remove the deactivated employees from this team, then click Save in the bottom-right corner.
Still having issues? – Remove teams in registrations
Adding teams to registrations overrules everything else. Even if your employee is not part of any team, but there's a team added to their registration, Plecto will show the employee on your dashboards.
Open your data source, filter the deactivated employee's registrations and remove any teams.
If you can't edit the registrations in Plecto (because your data's integrated), remove the team from the employee in the external system and run a manual import in Plecto.
That should solve the issue. 💪