How to integrate Help Scout with Plecto

  1. Go to Data sources > New data source > Help Scout.

  2. Click Next and log in to your Help Scout account.

  3. Click Authorize to give Plecto read access to your Help Scout data.

  4. Configure your data source settings. Here, you can change the title, choose the default date, select which fields to import, and more.

  5. ClickΒ NextΒ to choose how much data to import and how long you want to keep it in the data source.

  6. ClickΒ ImportΒ to finish.

Available data

Our integration with Help Scout currently allows you to import the following data:

Conversations

Update frequency: 2m
Default member field: assignee
Default date field: createdAt
Supports custom fields? Yes
Supports webhooks? No
Supports automatic registration deletion? No
Supports relations? No