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Step 1: Get an API token from Telavox

To integrate Telavox with Plecto, you need to use an API token from your Telavox account.

  1. In Telavox, go to My Account > Username and Password > Manage tokens to create an API token (read Telavox docs for more information).

  2. Copy the token immediately as it will only be shown once.

  3. Move to Step 2.

Step 2: Integrate Telavox with Plecto

  1. Go to Data management > Data sources+ New data source > Telavox.

  2. (Optional) Rename your credentials.

  3. Insert the API token you copied from Telavox and click Next.

  4. Select the data you want to import.

  5. Configure your data source settings. Here, you can change the title, choose the default date, select which fields to import, and more.

  6. Click Next to choose how much data to import and how long you want to keep it in the data source.

  7. Click Import to finish.

Available data

You can currently import the following data from Telavox to Plecto:

  • Calls

  • Extensions